While we maintain an extensive inventory, it is impossible for us to stock every item listed on our site.
For items which we have in stock, we offer same day shipping for orders placed before 3:00 pm EST.
With the exception of special order items, we do not charge your credit card until your order ships. It is in our best interest and yours that we ship out your order as soon as the items are available. We don't get paid until your order is on its way to you!
If your item is not in stock, it generally takes 3-5 days to receive it from US manufacturers, and up to three weeks from non-US manufacturers (assuming that the manufacturer has your item in stock). Items from outside the US are always subject to unforeseen delays in shipping and customs inspections.
Newly released items or other high demand products and may be backordered for extended periods. We ship these items on a first ordered - first shipped basis. To ensure you get a high demand product as soon as possible, it is always best to place an order for it as early as possible.
Please don't put off ordering backordered products and ask us to call you when they are available. It is impossible to remember all such requests. It is always best to get your order into our system to secure your place in line.